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Customer Reviews of One Hour Heating and Air Conditioning

Customer Reviews

"Everyone we have interacted with has been professional and courteous. Excellent service - we would recommend One Hour Air to anyone!"

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905 - H Line Street

Easton, PA 18042

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Testimonials


Dear AmeriServe One Hour Heating and Air Conditioning, It seems impossible that I am writing another note praising two of your employees.
     Tony and Adam installed a 2 ton Central air conditioner yesterday-- in 90 Degree Temperature! They certainly knew what they were doing, and I'm sure it was terrible hot in the attic.
     I was impressed that two employees worked so well together, especially under such circumstances-- the heat and humidity were awful
     Also your comfort adviser Scott came out earlier, another great gentleman.

Just thought you would like to know!

    
Customer: Dorris B.
Employee: Tony, Adam and Scott

 

Dear Sir,
     I recently had the pleasure of having a Air Conditioning service call from your Company AmeriServe One Hour Heating and Air Conditioning. I use the term"pleasure" because of the outstanding young man who had the good fortune of having as the service technician that day. Bill
     In today's world people have become callous to the intrusion of service personnel entering their home for repairs and/or installations and expecting the worst from these service techs regarding overall appearance, disregard for the home, dragging in outside dirt, etc..
    Let me take this opportunity to you that Bill is a fine representative of your company whose overall work effort the day he serviced my home left nothing for me to be unsatisfied with. He arrived at the agreed upon time. He was neat in his appearance and uniformed (shirt). He gave a distinguished greeting and introduction and after reviewing what I had for him to work on he gave a detail preview of what I could expect from him as far as service provided and cost options.
    I would have to say that Bill gained my trust from the outset of his service visit. I, too, am a small business owner and have been for the past twenty three years. I know the importance of sending personnel in the field and how they reflect upon the image and future success of their employers. It is because Bill's representation of your company that I would not hesitate to call upon you again if the need should arise and I will my best recommend your company to others, as well.
Thank you sir, and thank you Bill

    
Customer: Joseph D.
Employee: Bill

    

Dear One Hour,
     On Friday September 28th, we had our first experience with your service. Two Technicians, (Tony and Keith), arrived to service our gas heater.
     They were very professional, courteous, friendly and neat. My husband and I never had a gas heater before, so they took the time to explain how the heater works, as they did a thorough examination of the heater.
     We were so impressed by them, that we made the decision to become Comfort Club members of your Company.
     These two men are tremendous asset to AmeriServe one Hour Heating and Air Conditioning and we wanted to let you know.

Thank you for a wonderful experience, not often found in this day and age

    
Customer: Steve and Kathleen A.
Employee: Tony, Keith


Dear Scott from AmeriServe One Hour Heating and Air Conditioning I have enclosed my final payment for the central AC installation your company did. You will be glad to know that when it was inspected, the inspector told me, "You got a well done job.. it is very neat and clean."
     I Would like to thank you for a job well done. I have used your company for Plumbing and servicing my pool heater in the past.  The great service I received was a major consideration in selecting you to install my AC. You have me as a loyal customer and I will not hesitate to recommend you to my friends and neighbors.

    
Customer: Steve D.
Employee: Garey, Tony


Dear AmeriServe One Hour Heating and Air Conditioning
     My name is William J. and I live in Easton, Pa. On January 8th. 2010 I had my gas furnace Serviced by Zack out of the Easton-Phillipsburg office.
     I found him to be prompt for the appointment, friendly, courteous, accommodating, hard working, knowledgeable, efficient, meticulous, and clean working.
     He asked if I needed any additional work done and promptly provided me with an estimate. I am also very pleased with scott who provided me with an original price which was what was charged and not added on to.
     If I have any plumbing or heating needs in the future, I will not hesitate to call AmeriServe One Hour Heating and Air Conditioning Again. I will also recommend you to any of my friends that have a need for your services
Thank you     


Customer: William J.
Employee: Zack, Scott